Permission is granted to print pages for personal use, class work, and for distribution within an organization. Any printed pages must be printed in their entirety, including all of the copyright notice at the bottom of the page.
If references to the material on this site are made instead of printing pages, include www.service-architecture.com or the full URL of the article.
Any other use requires prior written permission of the copyright holder, Barry & Associates, Inc., Click here to contact Barry & Associates, Inc.
Honor System Payment
If you plan to use this material, we ask that you consider making an honor payment for your use. Payments are made to Barry & Associates, Inc. using PayPal.