eXtensible Customer Information Language (xCIL):
Uses customer data such as telephone numbers, e-mail addresses, account numbers, credit card
numbers etc. to uniquely identify a customer.. This helps in achieving single customer
view, customer relationship management strategies, understanding customer profile, etc.
xCIL is part of the OASIS Customer Information Quality (CIQ) family of
specifications. Organization: OASIS.
More information: CIQ
page on the OASIS Web site (new window).
eXtensible Customer Relationships Language (xCRL): XML standard
specification to represent customer relationships in a standard way to help achieve interoperability
between different systems, processes and platforms and in building effective single
customer views. xNAL (new
window) and xCIL are referenced by xCRL. xCRL is part of the OASIS Customer Information Quality (CIQ) family of
specifications. Organization: OASIS.
More information: CIQ
page on the OASIS Web site (new window).
